Privacy policy

1. Background

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

This privacy notice applies to personal information processed by or on behalf of Qalmari

Changes to this privacy notice

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes as necessary

Qalmari and our Data Protection Officer

Qalmari is the data controller of your personal data processed via this website.

We have a dedicated data protection officer (“DPO”). You can contact the DPO using the details below

Ari Varjonen
+35844 263 2828
ari.varjonen@qalmari.fi


2. What kinds of personal information about you do we process?

Personal information that we’ll process in connection with all of our products and services, if relevant, includes:

  • Personal and contact details, such as title, full name, contact details and contact details history
  • Your date of birth, gender and/or age
  • Records of your contact with us such as via phone number
  • Marketing to you and analysing data, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you.

3. What is the source of your personal information?

We’ll collect personal information from the following general sources:

  • From you directly
  • Information generated about you when you use our products and services

4. What do we use your personal data for?

We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:

  • Managing the product or service you have with us
  • Managing any aspect of the product or service
  • To perform and/or test the performance of, our products, services and internal processes
  • To improve the operation of our business and that of our business partners
  • To follow guidance and best practice under the change to rules of governmental and regulatory bodies
  • For management and auditing of our business operations
  • For market research and analysis and developing statistics
  • To provide personalised content and services to you, such as tailoring our products and services, our digital customer experience and offerings, and deciding which offers or promotions to show you on our digital channels
  • To develop new products and services and to review and improve current products and services
  • To comply with legal and regulatory obligations, requirements and guidance

5. What are the legal grounds for our processing of your personal information?

We rely on the following legal bases to use your personal data:

  • Where it is needed to provide you with our products or services
  • Assessing an application for a product or service you hold with us, including consider whether or not to offer you the product, the price, the payment methods available and the conditions to attach
  • Managing products and services you hold with us, or an application for one

Where it is in our legitimate interests to do so, such as:

  • To perform and/or test the performance of, our products, services and internal processes
  • To follow guidance and recommended best practice of government and regulatory bodies
  • For management and audit of our business operations including accounting
  • For market research and analysis and developing statistics
  • Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations
  • To comply with our legal obligations

6. How and when can you withdraw your consent?

Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us


7. For how long is your personal information retained by us?

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
  • For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
  • Retention periods in line with legal and regulatory requirements or guidance.

8. What are your rights under data protection laws?

  • You are welcome to contact us regarding your right to exercise any of the rights listed below
  • The right to be informed about the processing of your personal information
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  • The right to object to processing of your personal information
  • The right to restrict processing of your personal information
  • The right to have your personal information erased (the “right to be forgotten”)
  • The right to request access to your personal information and to obtain information about how we process it
  • The right to move, copy or transfer your personal information (“data portability”)

If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can contact us by visiting our contact page.